Return Policy
RETURNS
Returns must be received by us in the original box and in brand new condition, accompanied by the original receipt along with your name, address and phone number. Please note, we do not accept returns on visibly worn items, custom-made items or altered items.
Please indicate if you would like to receive store credit, and we would be happy to issue full credit to your account, which does not expire.
Due to the custom nature of our products, we do not accept returns on items that have been sized, engraved or otherwise altered, either by us, or by a third party.
You may return your purchase in store or mail it to:
Walters & Hogsett
2425 Canyon Blvd, Suite J
Boulder, CO 80302
Tel: 303.449.2626
Fax: 303.449.0111
Toll Free: 1.866.449.2626
Email: [email protected]
Walters & Hogsett is not responsible for lost packages, therefore you should insure all shipments.
Returns may take up to two weeks to process, and approximately a month to appear on your credit card statement.
If you have any questions, feel free to call us at 303.449.2626 Tuesday through Friday 10am-5pm MST and Saturday: 10am-4pm MST.